Visit Us Daily from 8:00am to 6:00pm

FAQs

Q: Do you accept insurance, and what are the payment options?

Answer : We accept a wide variety of insurance plans to ensure our services are accessible to as many individuals and families as possible. Our knowledgeable team is here to assist you in verifying your insurance coverage and understanding any potential out-of-pocket costs. For those without insurance, we offer competitive self-pay rates designed to make professional counseling affordable and accessible. Our goal is to eliminate financial barriers so that everyone seeking support can find the help they need. If you have any concerns about payment or coverage, don’t hesitate to reach out—we’re here to work with you and help find the best solution for your unique circumstances.

Q: How do I know if counseling is right for me or my family?

Answer : Deciding to seek counseling is a deeply personal choice, and it’s natural to have questions or uncertainties. At White Oak Counseling & Recovery, we believe that everyone can benefit from having a safe, supportive space to explore their thoughts and emotions. Whether you’re navigating a specific challenge, dealing with stress, or simply seeking personal growth, our experienced counselors are here to guide you. In our initial consultation, we’ll take the time to understand your needs and goals, providing clarity and reassurance as you determine the best path forward. Counseling can be transformative, offering tools and strategies to overcome obstacles and build a more fulfilling, balanced life.

Q: Can I choose between in-office and Telehealth counseling sessions?

Answer : Absolutely! We understand that flexibility is key when it comes to accessing counseling services, and we are proud to offer both in-office and Telehealth sessions. Our Telehealth counseling sessions are conducted through a secure, HIPAA-compliant platform, ensuring your privacy and convenience. Whether you prefer the in-person connection of an office visit or the ease and comfort of virtual sessions from your home, we’re here to accommodate your needs. This dual approach allows us to reach clients wherever they are, removing barriers to care and ensuring consistent, high-quality support regardless of your location or schedule.

Q: What safety measures are in place for in-office counseling sessions?

Answer : Your safety and well-being are our top priorities. In response to health concerns, we’ve implemented strict safety protocols for in-office sessions. These measures include enhanced cleaning procedures, social distancing in our waiting and session rooms, and the availability of hand sanitizers throughout our facility. Our staff and counselors follow all recommended guidelines, including wearing masks during sessions and ensuring a safe environment for every client. We want you to feel secure and at ease as you focus on your counseling journey, and we are continuously monitoring and adapting our practices to uphold the highest safety standards.

Q: What is the Christian World and Life Perspective, and how does it influence your counseling approach?

Answer : The Christian World and Life Perspective is the cornerstone of our counseling philosophy. This approach seamlessly integrates faith and clinical expertise, offering a holistic framework for healing and growth. We believe that true transformation occurs when emotional, mental, and spiritual well-being are addressed together. By grounding our work in Christian principles, we provide a supportive environment that respects your beliefs and fosters personal and spiritual development. Our counselors are trained to guide you through life’s challenges with empathy, wisdom, and a deep commitment to helping you discover lasting peace and fulfillment, no matter where you are in your faith journey.

Q: What types of counseling services do you offer?

Answer : We provide a comprehensive range of counseling services tailored to meet your unique needs. Our offerings include individual counseling for personal growth and emotional health, family counseling to strengthen relationships and resolve conflicts, and relationship counseling for couples seeking greater connection and understanding. We also specialize in trauma recovery, utilizing evidence-based methods such as EMDR, and offer specialized services for Substance Use Disorder (SUD) recovery. Each service is designed with your goals in mind, ensuring a personalized approach that empowers you to overcome challenges and achieve a healthier, more balanced life.

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4695 N M37 Hwy, Ste. A
Middleville, MI 49333
office: 269-205-2402
fax: 269-205-2728
email: admin@WOCounseling-Recovery.com